The steps to perform a factory reset on the MB Pro 1 & MB Pro 2 are as follows:
- Turn the headset off (hold the multi function button for two seconds; this should be followed by the voice prompt "powering off" and the LED flashing RED three (3) times).
- Press and hold the multi function button until the LED flashes RED & BLUE (ie: Pairing Mode) .
- Simultaneously press and hold the multi function button and the audio button (volume control button) for five (5) seconds and the LED flashes PURPLE three (3) times then starts flashing RED & BLUE.
- The headset has been reset.